Missing Channels from NOWTV

At least 40 channels are missing, basically everything listed below MGM+ in the channel lineup is missing. Problem is the same on all three XUMO boxes and my smart tv but not on the Xfinity website. I see that the channel lineup has not changed and that I should still be receiving these channels.

Checked the next morning and the issue still persists. Further examination shows that th missing channels can be found if manually searched for but when clicked upon nothing happens.

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XfinityPeterH

Official Employee

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2.8K Messages

6 hours ago

Vando22Not being able to view all your channels would for sure be frustrating and something I would be reaching out for too. Just to make sure we are on the same page you are speaking about all the sister networks of MGM+ and all your equipment (XUMO) boxes are impacted. Have you tried to do a restart on your devices to see if the issue is resolved?

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XfinityPeterH

Official Employee

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2.8K Messages

45 minutes ago

Vando22 Super glad we got everything resolved in our DM with you and that the account refreshed we processed got everything taken care of. Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate your continued support, wishing you a wonderful rest of your day! Please let us know if anything comes up. We are here for you!

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Customer Service

Vando22

Missing Channels from NOWTV

XfinityPeterH

XfinityPeterH

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