Visitor

 • 

1 Message

08/09/2026 5:29 PM

Missed 90 day Peacock premium activation window

Hello,

I missed the 90 day window to activate a free Peacock premium account for 12 months which was included with my 1G internet, I was hoping there's still a way to activate it now.

Reading through some similar issues on the forum it seemed like it may be something Support can help with.

Is it still possible to activate it?

Oldest First
Selected Oldest First

Official Employee

 • 

3.1K Messages

2 months ago

 

user_0rrq7c We can always try. A few things I'd recommend:

Log into your subscription portal at:

https://www.xfinity.com/yoursubscriptions

Check whether Peacock still shows an Activate button. Some customers have reported that the entitlement remained available even after receiving reminder emails.

 

Visitor

 • 

1 Message

5 days ago

I missed my 90 day window to activate my peacock plan. I thought I had done it. is there anything I can do to get this reinstated? 

Official Employee

 • 

2.9K Messages

Hi user_vqxbct, I'm sorry to hear you haven't been able to activate your Peacock benefit! We'd be happy to help get this reauthorized for you.  

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

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