Military Prepaid Card

$180 virtual prepaid card: If you confirmed your military status prior to April 29, 2024, visit xfinity.com/military and click get started to redeem your virtual prepaid card. 

If confirmed on or after April 29, 2024, expect an email with your virtual prepaid card within 14-16 weeks.

Now I'm being told another 4-6 weeks. Any help would be greatly appreciated