U

Contributor

 • 

21 Messages

Monday, August 5th, 2024 8:12 PM

Closed

Military gift card update

Hi, I’m wondering where my military appreciation gift card is. There are people who signed up after me who are getting theirs before me.

Official Employee

 • 

1.5K Messages

9 months ago

Hi @user_rsqwgb Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the gift card you have not received. I would be more than happy to offer my assistance looking into this further for you. 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

Contributor

 • 

21 Messages

Alrighty. Just waiting on an answer

forum icon

New to the Community?

Start Here