Visitor
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1 Message
Military discount
I verified my military service about a week ago and was told I should get 2 years free for my mobile plan and my benefits would go to diamond tier but it’s at gold and I can prove my military service and show the email I received saying I was verified
XfinityDemitrius
Official Employee
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3.2K Messages
29 minutes ago
Hey @Slouk10yt, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to check the status of the account and Xfinity Membership tier.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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