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it101
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3 Messages

Sunday, April 13th, 2025 7:04 PM

Mid-Split Availability In Antioch CA ??

Hello Xfinity Community and Support Team,
Like to ask if there’s any information available about when the Mid-Split upgrade might be rolled out in Antioch, CA. I’m really looking forward to the potential for faster upload speeds and new plan options that come with this upgrade.
Is there a general timeline or any planned updates for my area? I understand these rollouts can vary, but any insight would be greatly appreciated. Thank you so much for your time and help!

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Updated 

1 day ago

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XfinityArmand

Official Employee

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2.1K Messages

2 days ago

Thank you so much for taking the time to reach out to Xfinity Support @it101!  We are so glad to hear from you and want to help in any way that we can to ensure you are having the best experience with your service.  No worries!  You have reached out to the best team to get this request submitted for you.  So that we can get started, can you please shoot us a private message with your info and from there we will get this request submitted.  Thanks!

3

it101

3 Messages

Would love to send you the message in private as per your instructions for account info but your username is not showing up on private when I type your username what username should I send it to ?


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1 day ago

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XfinityRichard

Official Employee

 • 

1.8K Messages

Hi there, @it101 I'm sorry for the trouble you are having sending us a DM. Can you please try the following steps.-Richard

 

Here's the detailed steps to direct message us:
 • Click "Sign In" if necessary
 • Click the "Direct Message” icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 day ago

it101

3 Messages

Thank you information sent.

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1 day ago

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