Gold Problem Solver
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5.7K Messages
Method for printing Hard Copy of Chat Posts
To print a copy of a chat you want Hard Copy to save follow the directions below. All chats are found under the chat icon and will be saved.
1: Open Chat icon.
2: Find person (left side) and select.
3: Mouse to inside of box for first message. Hold mouse button to highlight all messages to last one.
4: Now right click mouse while on last highlighted message and choose "Print".
5: When all pages appear just choose the page numbers you wish to print. You may have more than one chat to the specific person. No need to print all.
You should be able to find all chat messages you made in the past.
kahnfewzd
Contributor
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225 Messages
11 months ago
I copy every chat session into an email and send it to myself. I used to do screen shots when I had to argue about what was said in chat session some years ago.
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user_5a2a96
Visitor
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1 Message
9 months ago
Where do I find the chat icon to start?
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MNtundraRET
Gold Problem Solver
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5.7K Messages
9 months ago
In the upper right of the screen here, you should a square icon (Chat icon), bell icon (shows latest replies to your post(s), and your personal icon
Just click the icon to open it.
Since this is your first post you will not see it yet. You need to post on the forum a few times to get the icon. A Comcast employee can get it to show if they want you to send them personal information. It is a forum violation to use the chat icon here without getting permission first.
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user_63c5fb
Visitor
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1 Message
8 months ago
Need to email Comcast
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user_bfd0d2
Visitor
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1 Message
7 months ago
I was not given this information in a recent chat. Convenient way to have their chats unrecorded
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