Visitor
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1 Message
Membership Rewards is totally broken
Whenever I go to access "new" rewards Thursday AM (EST), there are no new rewards to be seen. Then I get a notification next day about the reward, and it's there, but already sold out. I think the only thing Xfinity is actually "providing" now is sweepstakes entries and JPEGs I could get anywhere else. So stupid.
XfinityJanelle
Official Employee
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2.1K Messages
8 hours ago
Hey @user_1fx684, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Membership. I would be more than happy to offer my assistance looking into this further for you. Did this recently start happening? Have you tried clearing the cache and cookies to see if that makes a difference?
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user_f8b0c5
Visitor
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2 Messages
4 hours ago
The new rewards are such a regression. You can never get the rewards you actually want and they are sold out immediately
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