Visitor

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1 Message

Friday, May 1st, 2026 3:37 PM

Make a complaint about NFL network

How long will it take to get an agreement to return the NFL network?

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Visitor

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1 Message

4 days ago

Xfinity, want to keep me as a customer and my $300+ a month? Better get an agreement with the NFL Network soon!

Edited: <Personal Information>

(edited)

Official Employee

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2.9K Messages

@user_5kgzui Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.
 
Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
 
I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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3 Messages

If you don't get agreement you guys are at fault for not getting it done and millions of people will cancel there Xfinity does the  CEO of Xfinity realize that???? Also we as customers realize that the prize may go up the best thing to do is make NFL network & redzone channels be a package price by itself to make it cost worthy for customers???????  

Official Employee

 • 

1K Messages

Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.
 
Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
 
I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

 • 

4 Messages

6 hours ago

If you don't get NFL Network and Red Zone back on by the end of July, I'm cancelling my cable.  I've been a customer for almost 30 years, and am SO FRUSTRATED that my cable rates keep going up, and my channel line up goes down.  I also can't even watch my local baseball team (Colorado Rockies) unless I spend another $20 a month. I call [EDITED: Language]!!  Again, if NFL Network is not brought back on, you'll be losing my $290 per month!  Get it figured out, NOW!!!!!!!!!!!!!!

(edited)

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