Good Morning, @user_mn2gng! Thank you so much for taking the time to reach out to us here on Xfinity Forums! Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.
Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.
Please let us know if you have any other questions/concerns, we are happy to help. Have a wonderful reset of your day.
So do we get a credit because not only do I not have NFL Channel but I also don’t have ABC after 30 days? This is getting ridiculous. That’s 2 major networks that I’m paying for a black screen. I pay extra for the Entertainment Package. Do I have to be concerned every first of the month to see what channels have been dropped that month? Also, why isn’t Xfinity sending out information by the first of the month to alert everyone? So sneaky. Guess I don’t have to worry about losing more channels because soon as I find another carrier I’m dropping Xfinity after 30+ years. THIRTY YEARS. but I’m done. $258 for basic cable, entertainment package and internet. I’m a one person household who’s retired and I can no longer justify that monthly bill. That’s crazy and I’m stupid for paying it. I need to have my head examined.
Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.
Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
NFL Channel is gone already which I watch every morning since I’m retired. I was furious this morning when I turned to it. I lost ABC Channel April 1. Still have a black screen that’s dark. Didn’t realize it until I went to watch one of the last hockey games of the season. I’m an out-of-market hockey fan so I depend on channels like ABC for NHL viewing. I’m assuming my local Ravens better be available come August because I think pre-season is on ABC locally for my area. I’m a woman who lives alone so I’m not going to a bar to watch my teams play. I must say I rarely watch ABC channel but last I knew that’s considered a major network. I pay $10 extra monthly for the entertainment package because a few years ago they made Turner Classic Movie channel extra, they put that one movie channel in with Red Zone and possibly the NFL Network too. What a weird combination of channels but 2 channels I do always watch. Except for a few other channels, that’s pretty much all I watch. Can’t imagine there are many others like me their favorite channels being TCM and NFL network, lol. I’m so furious right now. I don’t buy any other movie channels just internet and cable plus $10 for entertainment package and I’m paying $258 monthly. I’m an idiot. I’m just one person household. What a fool I’ve been for 30 years and not cutting the cord. I’m done!!! I’m calling tomorrow then moving on. On top of everything why hasn’t Xfinity sent us a text or email alerting us to the upcoming blackout? I have to Google it to find out what’s going on. Irresponsible.
Hello @user_9pg9mg, Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.
Please know Comcast pays programmers to bring you the entertainment you love, and so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Few weeks ago I went to ABC channel to watch an end of season NHL game and a blacked out channel. Friday May 1st went to NFL channel like I do every morning and it’s blacked out. I pay extra to receive the NFL Channel. I’m paying extra for a blacked screen. I will be dropping Xfinity after 30 plus years of being a customer. I’ve stayed with them for decades throughout all the different name changes, TCI, Comcast etc and when everyone else cut the cord but I stayed. I’m done now. I’m furious and pay more money than I should $250 for internet and cable with the only extras is the Entertainment Package so I can receive Turner Classic and Red Zone and NFL Network. Seriously, one movie channel, TCM (old movies) bundled with sports channels??? What an idiot I am. $10 extra I think it is. Now I’m DONE!!!! In the next few days I will find a different carrier.
Fortunately we have a good little while before training camp starts, @tbrown5. We certainly have folks working toward bringing this programming back, continue to stay on the lookout for more information!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.
Please know Comcast pays programmers to bring you the entertainment you love, and so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Yes agree don't understand what agreement is needed always had NFL Networrk available + price of cable went up.20 dollars and now channels are being removed
I completely understand the frustration with losing the NFL Network. As a football fan I am not happy about this at all. The good thing is we will be doing all we can to bring back all the networks that you and everyone loves so much. There is no timetable, but we will do what we can to get your favorite networks back as soon as possible. I hope you have an amazing weekend.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I just don't know where to start. It's like deja vu all over again. The contract dispute with ESPN and Xfinity losing the NFL Network and NFL Redzone is so absurd. Maybe you need to get the commissioner involved again to help reach a deal like 3 years ago and hold your hand as well. I mean are you fully aware when the current deal expires? Instead of being proactive to work out an agreement you wait until the contract dispute begins and react to the situation. Many subscribers including myself are angry. You will tend to lose customers from situations like that. I'm frustrated and don't understand why this keeps happening.
Greetings, mccombs5233! Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.
Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I guess Xfinity/ Comcast doesn't like when the shoe is on the other foot. Xfinity can continue to go up and up but goodness don't do it to them! The nerve uh? ;-)
I guess Xfinity/ Comcast doesn't like when the shoe is on the other foot. Xfinity can continue to go up and up but goodness don't do it to them! The nerve uh? ;-)
Xfinity continues to go up and up because they capitulate in to customers to just sign a deal. Comcast is also a customer if you think about it. They don't want to pay any more than is absolutely necessary, but at some point they will and then that increase gets passed to the customer, who complains about high prices. Yes, high prices at what the cost? It can't be both ways. Sure we all would love to just pay $10 a month for cable and all the premiums and $10 for the fast internet there ever could possibly be. That wouldn't last long: no tech support in the field, or here, on the phones, in the stores, etc. You would have absolutely zip. We all feel entitled but don't want to pay for it.
Yeah, the nerve uh? 😉
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
This is absolutely ridiculous. Xfinity is raising rates and taking away programming. If is always the same clam, “Comcast/Xfinity is looking out for the consumer”. I do not believe this for me minute. My best interests is a house filled with football 365 days a year. This girl needs her football and to see David Carr! Bring back the NFL Network! Don’t insult me by having the bot respond with the same answer on Repeat!
XfinityAdrienne
Official Employee
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1.9K Messages
2 days ago
Good Morning, @user_mn2gng! Thank you so much for taking the time to reach out to us here on Xfinity Forums! Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.
Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.
Please let us know if you have any other questions/concerns, we are happy to help. Have a wonderful reset of your day.
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EG
Expert
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117.7K Messages
2 days ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
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user_qlfvfh
Visitor
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1 Message
2 days ago
Maybe this for the best because now I can really cancel my cable and save money. I only really had it because of the NFL network
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user_o8ev1k
Visitor
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1 Message
1 day ago
Comcast and ESPN need to come to an agreement. Make no mistake about it, one way or another I will be watching Red Zone come fall!
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user_9pg9mg
Visitor
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1 Message
1 day ago
Why do the prices keep going up and the services keep going down? I love the NFL Network
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user_004i7x
Visitor
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3 Messages
1 day ago
Few weeks ago I went to ABC channel to watch an end of season NHL game and a blacked out channel. Friday May 1st went to NFL channel like I do every morning and it’s blacked out. I pay extra to receive the NFL Channel. I’m paying extra for a blacked screen. I will be dropping Xfinity after 30 plus years of being a customer. I’ve stayed with them for decades throughout all the different name changes, TCI, Comcast etc and when everyone else cut the cord but I stayed. I’m done now. I’m furious and pay more money than I should $250 for internet and cable with the only extras is the Entertainment Package so I can receive Turner Classic and Red Zone and NFL Network. Seriously, one movie channel, TCM (old movies) bundled with sports channels??? What an idiot I am. $10 extra I think it is. Now I’m DONE!!!! In the next few days I will find a different carrier.
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tbrown5
Visitor
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2 Messages
18 hours ago
Xfinity is going to lose millions over this dispute. They are underestimating football in America !!!!
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tbrown5
Visitor
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2 Messages
18 hours ago
This needs to get resolved ASAP !!!
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user_pwsip3
Visitor
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1 Message
15 hours ago
This is absolutely ridiculous! I will most definitely cancel my xfinity service if you choose to no longer provide perhaps my most watched channel!
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user_4cx9h8
Visitor
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2 Messages
15 hours ago
Bring it back while you negotiate!!!!!
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user_d6916e
Visitor
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1 Message
14 hours ago
Yes agree don't understand what agreement is needed always had NFL Networrk available + price of cable went up.20 dollars and now channels are being removed
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mccombs5233
Visitor
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3 Messages
14 hours ago
I just don't know where to start. It's like deja vu all over again. The contract dispute with ESPN and Xfinity losing the NFL Network and NFL Redzone is so absurd. Maybe you need to get the commissioner involved again to help reach a deal like 3 years ago and hold your hand as well. I mean are you fully aware when the current deal expires? Instead of being proactive to work out an agreement you wait until the contract dispute begins and react to the situation. Many subscribers including myself are angry. You will tend to lose customers from situations like that. I'm frustrated and don't understand why this keeps happening.
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user_dpd41e
Visitor
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1 Message
10 hours ago
[Edited: "Language"] Will look for other services that offer nfl network
(edited)
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user_tlprbg
Visitor
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1 Message
10 hours ago
I guess Xfinity/ Comcast doesn't like when the shoe is on the other foot. Xfinity can continue to go up and up but goodness don't do it to them! The nerve uh? ;-)
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user_9isjwc
Visitor
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1 Message
3 hours ago
This is absolutely ridiculous. Xfinity is raising rates and taking away programming. If is always the same clam, “Comcast/Xfinity is looking out for the consumer”. I do not believe this for me minute. My best interests is a house filled with football 365 days a year. This girl needs her football and to see David Carr! Bring back the NFL Network! Don’t insult me by having the bot respond with the same answer on Repeat!
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