Visitor
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1 Message
Major problem
The last 2 years I have had problems with my internet speed. I have had multiple techs out and nothing ever fix. Im tired of dealing with this. I have spent hours on the phone trying to get it fixed and never getting anyone to solve the problem. I stead they just bounce me around from person to person. I have asked to to have it brought up to the executive office and have them reach . I was told it would take 48 to 72 hours and I would hear from someone. Well never happened and im finally done. I canceled my cable already now im looking to get rid of the [Edited: "Language"] Internet as well.
XfinityDemitrius
Official Employee
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2.5K Messages
5 hours ago
Hey @user_37d5dx, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience and feedback of the Xfinity services. I would love to see how we can help and review the account.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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