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Wednesday, October 2nd, 2024 8:11 PM

Low quality infrastructure in Noblesville, IN ... constant outages

Experiencing constant outages and bad xfinity internet network quality in Noblesville, IN throughout 2024.

How do we address this?

Official Employee

 • 

2.3K Messages

17 days ago

Hey there, user_ewmt68, thanks for reaching out through Xfinity Forums regarding your ongoing internet connection issues. We would be happy to help you with taking a look at your signals on our end. 

 

To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

 

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