Thu, Sep 16, 2021 10:02 PM
We moved into a house and have a low hanging cable in the backyard. Can this be taken higher so that it is out of reach
2 m ago
How’s it going today? Thanks for reaching out to us through our Xfintiy Support platform. We can absolutely raise that for you and submit a request to your team of technicians. We will get on that right away. Congratulations on your move by the way!
I will need to gather some of your information. So that we can keep that private, can you send me a direct message please? Below are the instructions and we look forward to meeting you there!• Click "Sign In" if necessary• Click the "Direct Message" icon (upper right corner of this page)• Click the "New message" (pencil and paper) icon• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list• Type your message in the text area near the bottom of the window• Press Enter to send your message