Visitor

 • 

2 Messages

Monday, April 27th, 2026 1:33 PM

Low hanging cable becoming hazardous

Good morning,

The cable running from the power line to my house is hanging precariously low.  Next windstorm will probably knock it loose and obstruct my driveway.  I do not have Xfinity for service, but this is your cable, and needs immediate attention.

Thanks!

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Official Employee

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2.7K Messages

5 hours ago

 

user_4tct9d I would be reaching out if I were in your place too and you have come to the correct place for help getting this line resolved. Please feel free to send us a DM with your full name and your complete address along with your best email and phone number. 

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  7. Type your message in the text area near the bottom of the window.
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For an example of how to send us a Direct Message, check out this link.

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

Visitor

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2 Messages

Official Employee

 • 

2.7K Messages

 

user_4tct9d You are welcome. :-)

 

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