Thank you for visiting our official Xfinity Community Forums support page. If you happen to encounter any issues with a Prepaid Visa Gift Card from a promotional offer, we highly recommend visiting our 'Xfinity Incentive Tracker Contact Us' support page form. All you would need to to do is fill out the information and someone should reach out within 24-72 business hours. They will be more than happy to review the status of the gift card and possible issuance of a new card.
I lost my $100 gift debit card, what is the process to issue gift card?
If you lost your card you might try looking all over for it. Hopefully you didn't throw it away.
As a general rule, if you lose or don't activate the card it can't be replaced. If there was a balance left on it and the card expires you're out of luck there, too.
XfinityDemitrius
Official Employee
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1.8K Messages
1 year ago
Hey @user_c6d2a0,
Thank you for visiting our official Xfinity Community Forums support page. If you happen to encounter any issues with a Prepaid Visa Gift Card from a promotional offer, we highly recommend visiting our 'Xfinity Incentive Tracker Contact Us' support page form. All you would need to to do is fill out the information and someone should reach out within 24-72 business hours. They will be more than happy to review the status of the gift card and possible issuance of a new card.
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Again
Expert
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31.5K Messages
1 year ago
@user_c6d2a0
If you lost your card you might try looking all over for it. Hopefully you didn't throw it away.
As a general rule, if you lose or don't activate the card it can't be replaced. If there was a balance left on it and the card expires you're out of luck there, too.
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