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Saturday, January 6th, 2024 7:18 PM

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Lost flex box

Just recently cancelled service and can’t find the flex box I had to return. What happens if I can’t find it to return it. 

Official Employee

 • 

1.1K Messages

1 year ago

Hey @user_q3j1mz, thanks for reaching out to Xfinity Support on our forums. There is a one time charge of $120 for the box if it isn't returned on the final bill. However, if you do find it later, we can remove it. 

 

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