Visitor
•
1 Message
Loose wire
The wire from the pole to my house has gotten loose and is rubbing on the garage roof. Can I get a tech to come tighten it up?
Visitor
•
1 Message
The wire from the pole to my house has gotten loose and is rubbing on the garage roof. Can I get a tech to come tighten it up?
XfinityJeniece
Official Employee
•
4K Messages
3 hours ago
Hey there, @user_f01716, thanks for reaching out through Xfinity Forums regarding your outside wiring. We would be happy to get someone out to resolve this issue. Can you please send us a Direct Message with your full name and your full address?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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