smadhav's profile
smadhav
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Frequent Visitor

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10 Messages

Fri, Jun 4, 2021 12:58 AM

Looking for promotional offers

I have been a comcast customer since 2015. My current promotion is ending soon. Looking to get new promotional offer.

Question

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Updated 

5 d ago

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Responses

smadhav

Frequent Visitor

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10 Messages

12 d ago

@ComcastJoeTru - Hi Joe - you have been helping me on the forums over the past few years with exceptional customer service with similar requests. Would you be able to help this time too?

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ComcastPeter

Official Employee

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118 Messages

Hello @smadhav thanks so much for reaching out! I know how critical it is to find a new promotional plan that meets your needs and budget, but I'd be more than happy to take a look into options for you! Please send us a Live Chat with your first and last name as well as your service address so we can assist. 
 
To send a Live Chat, click the Peer to Peer chat icon at the top right of the page and enter Xfinity Support in the "To" section of the chat.

I am an Official Comcast Employee.
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10 d ago

smadhav

Frequent Visitor

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10 Messages

@ComcastPeter , I have sent the requested details in P2P chat to 'Xfinity Support'

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9 d ago

0

ComcastKatieMS

Official Employee

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162 Messages

Wonderful, thank you for sending that over. We did receive the private message on our side, so we'll be replying back to you there shortly. 

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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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9 d ago

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EG

Expert

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87.1K Messages

12 d ago

Concern moved here for greater exposure to actual Comcast employees. 

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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ComcastRayana

Official Employee

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229 Messages

5 d ago

Thank you for working with us on your plan, @smadhav. We are happy we could find something perfect for your plan and budget! If you have any concerns in the future please feel free to create a new thread. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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