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smadhav
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Frequent Visitor

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10 Messages

Friday, June 4th, 2021 12:58 AM

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Looking for promotional offers

I have been a comcast customer since 2015. My current promotion is ending soon. Looking to get new promotional offer.

Question

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Updated 

4 years ago

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smadhav

Frequent Visitor

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10 Messages

4 years ago

@ComcastJoeTru - Hi Joe - you have been helping me on the forums over the past few years with exceptional customer service with similar requests. Would you be able to help this time too?

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user_PeterC

Contributor

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150 Messages

Hello @smadhav thanks so much for reaching out! I know how critical it is to find a new promotional plan that meets your needs and budget, but I'd be more than happy to take a look into options for you! Please send us a Live Chat with your first and last name as well as your service address so we can assist. 
 
To send a Live Chat, click the Peer to Peer chat icon at the top right of the page and enter Xfinity Support in the "To" section of the chat.

4 years ago

smadhav

Frequent Visitor

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10 Messages

@ComcastPeter , I have sent the requested details in P2P chat to 'Xfinity Support'

4 years ago

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XfinityKatie

Official Employee

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744 Messages

Wonderful, thank you for sending that over. We did receive the private message on our side, so we'll be replying back to you there shortly. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 years ago

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EG

Expert

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111.7K Messages

4 years ago

Concern moved here for greater exposure to actual Comcast employees. 

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XfinityRay

Official Employee

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3K Messages

4 years ago

Thank you for working with us on your plan, @smadhav. We are happy we could find something perfect for your plan and budget! If you have any concerns in the future please feel free to create a new thread. 

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