aluminum's profile

Contributor

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33 Messages

Wednesday, December 22nd, 2021 6:22 PM

Closed

Looking for 4K upgrade

Looking to upgrade TV box to 4K.  Can someone from support contact me?

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Accepted Solution

Problem Solver

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497 Messages

4 years ago

Hey, @aluminum. You can swap out your box for a 4k one at a local Xfinity store. Do you know where the closest one is to you? 

Contributor

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33 Messages

4 years ago

Thanks for the response.  Yes, I know where the store is but was hoping that something could be done more remotely.

Official Employee

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933 Messages

I can help order one for you. Can you direct message me your address and name?

To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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