aluminum's profile

Contributor

 • 

30 Messages

Wed, Dec 22, 2021 6:22 PM

Looking for 4K upgrade

Looking to upgrade TV box to 4K.  Can someone from support contact me?

Accepted Solution

Official Employee

 • 

217 Messages

5 m ago

Hey, @aluminum. You can swap out your box for a 4k one at a local Xfinity store. Do you know where the closest one is to you? 

aluminum

Contributor

 • 

30 Messages

5 m ago

Thanks for the response.  Yes, I know where the store is but was hoping that something could be done more remotely.

XfinityMikeB

Official Employee

 • 

640 Messages

I can help order one for you. Can you direct message me your address and name?

To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here