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1 Message

Thursday, May 22nd, 2025 6:01 PM

Logged Ticket

How can I find the status of a ticket that was logged last week? I have an ECM # that I was given when created.

Official Employee

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2.6K Messages

2 days ago

 

kbnashty  Hi there! Our team can assist you in checking the status of the ticket. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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