New Poster
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13 Messages
Local weather on the weather channel
The local weather alerts and weather on the 8’s stopped appearing when viewing the weather channel. Changed within the last two days. X1 box reset noo change. This was one of the reasons to maintain cable. Guess it is time to search for another provider as the cost has went up and the comcast system is so unstable.
XfinityAlfonso
Official Employee
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2.5K Messages
17 hours ago
Hello @user_dc7w0 thank you so much for taking the time to reach out here via our Xfinity Forums! Changes in programming are subject to the channel broadcaster, but there are alternatives like the Weather App on X1, where you can add your location for accurate and up-to-date weather information.
For cost-saving options, we will always recommend our Xfinity Plan Builder, which will show the most current plan options for your account when signed in with your Xfinity ID and password.
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user_dc7w0
New Poster
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13 Messages
13 hours ago
lol. If it couldn’t get to the channel I would not know if it was displaying the local weather. Up to 2 days ago the information was based the area Comcast serviced. In my case the Fredericksburg Virginia area. The only way this could happen is if Comcast provided the location of the service. Whether on purpose or misconfiguration this is a Comcast configuration problem. Really sad that the company states it is a problem with the channel without even checking the network setting between the channel and Comcast.
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