9 Messages
Local Service Center won't sell me pods
I need two extenders. Local store won't seem to me, stating the boxes are only "display models". Clearly, that's not the case. They just didn't or couldn't help. They could not figure out how to ring them up.
So, i can't purchase online "not available" and the store won't sell them.
What does this loyal xFinity do?
XfinityDemitrius
Official Employee
•
1.8K Messages
1 year ago
Hey @user_us8pi8,
Thank you for taking the time to visit our official Xfinity Community Support forums page. I apologize that the Xfinity Store may not have had any of our WiFi Boost Pods in stock. I am not showing any type of inventory issues when attempting to purchase online. If you have a modem rental that is activated, you should be able to order some WiFi Boost Pods.
Could you please visit the WiFi Boost Pods website, select the quality of WiFi Boost Pods you wish to purchase, sign in with your Primary Xfinity ID, and let us know what information populates?
We hope to hear from you soon.
2
0
XfinityDemitrius
Official Employee
•
1.8K Messages
1 year ago
I appreciate you giving it a try. I can place an order for 2 xFi Pods for $199.00. Could you please send us a direct message with your full first/last name and complete service address (Including the city, state, and zip code)?
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0