Visitor

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2 Messages

Thursday, June 11th, 2026 5:32 PM

Live Person

I need to speak with a live person and not your chat bots!  

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Visitor

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2 Messages

5 days ago

Why does Xfinity make it impossible to get a live person on the phone?!  This is not good customer service!!!

Official Employee

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2.4K Messages

Hi there, @user_44pv55. Thanks for reaching out to us here on the Community Forum. Sorry to hear you're having difficulty getting assistance. We can help with just about any issue here on the forum. What is the issue you're needing a hand with?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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