claspin's profile

Visitor

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1 Message

Monday, February 17th, 2025 3:48 PM

Live Customer service agent

I am locked out of my email for weeks and I am not able to speak to anyone about it. Shameful

Official Employee

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1.3K Messages

2 months ago

Hi there, @claspin! Thanks for reaching out to us here on the Community Forum! We can help with your email! Could you provide more details on what's happening? What error are you getting, and how do you typically retrieve email, through the web portal or with an email client?

1 Message

2 months ago

I'm having trouble posting to this forum

Official Employee

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3.3K Messages

 

user_0wxnba Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Can you clarify what type of error you are receiving when you try to post?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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