Visitor

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Saturday, August 30th, 2025 9:54 PM

Live chat

How can I get a live person to chat with

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Official Employee

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2.4K Messages

3 months ago

Thank you so much for taking the time to reach out to Xfinity Support @user_0a5qjw.  How can we be of assistance?

Visitor

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1 Message

how do I get a live chat?

Official Employee

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1.8K Messages

 

user_thfju1 Hello, how can we be of assistance today?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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1 Message

2 months ago

I need help changing my wifi password because all my devices isn't connecting my kids can't do their homework 

Official Employee

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1.7K Messages

Good Morning, @user_k0iirt! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I know how important it is to ensure the kids devices are connected to complete school work. You can find the steps here on how to view your Wifi name/password and how to change it. Please let us know if you have any other questions/concerns, we are happy to help! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

20 hours ago

Where can I get a live person? 

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