user_thfju1 Hello, how can we be of assistance today?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Good Morning, @user_k0iirt! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I know how important it is to ensure the kids devices are connected to complete school work. You can find the steps here on how to view your Wifi name/password and how to change it. Please let us know if you have any other questions/concerns, we are happy to help!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@user_mm561z Our main Xfinity Assistant chat through the website and Customer service line at 1-800-934-6489 are the main live direct contact with us. But will require you to maneuver the robot support to connect to the right team.
Otherwise, our team here on Forums are all live agents, but the communication would be more similar to an email conversation. We would be happy to help you if you want to let us know more information about what you need assistance with.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityArmand
Official Employee
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2.4K Messages
3 months ago
Thank you so much for taking the time to reach out to Xfinity Support @user_0a5qjw. How can we be of assistance?
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user_k0iirt
Visitor
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1 Message
2 months ago
I need help changing my wifi password because all my devices isn't connecting my kids can't do their homework
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user_mm561z
Visitor
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1 Message
5 hours ago
Where can I get a live person?
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