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user_5cddse
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2 Messages

Tuesday, September 2nd, 2025

Live agent

AI pretty dumb asked me what else it can do for me I said need a live agent, or live agent, just repeats what I owe.

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4 days ago

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XfinityRoberto

Official Employee

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1.9K Messages

4 days ago

Hello and welcome to Comcast! How can we assist you today?

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user_5cddse

Visitor

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2 Messages

4 days ago

  I need my service restored, I paid 50$ of the 70$ I owed. Now I will go down to the branch in a few days to pay the rest hopefully. Just restore my service today sep-2-2025 [Edit: Personal Information]. Please delete this msg after reading it, I give you permission to delete it. Just restore my services.

(edited)

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XfinityMartyR

Official Employee

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2.5K Messages

 

user_5cddse Thanks for the additional information! Normally, to restore services the entire past due balance would need to be paid to get you back up and running. If there is still a past due balance on your account, our team is unable to assist in restoring services. I would recommend checking to see if you are eligible for a payment arrangement. 
 

 

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4 days ago

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user_xsu0ch

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1 Message

4 days ago

This is the worst customer service I have ever dealt with. I need to change an appointment address. You have mixed up my person and business addresses. 

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