Visitor

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1 Message

Tuesday, September 2nd, 2025

Appointment mix up.

This is the worst customer service I have ever dealt with. I need to change an appointment address. You have mixed up my person and business addresses. 

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Official Employee

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1.6K Messages

4 days ago

Hi there, @user_xsu0ch! Thanks for reaching out to us here on the Community Forum. We can help get your appointment straightened out. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address to get started.

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