Visitor

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1 Message

Thursday, February 19th, 2026 3:57 PM

Line down

The connection line to my home is down but still connected. I need a technician to rehang it 

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Expert

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116.1K Messages

4 hours ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2K Messages

4 hours ago

Hi there, @user_22jc0y! Thanks for reaching out to us here on the Community Forum. We can help get this line taken care of. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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