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Thursday, October 10th, 2024 6:39 PM

Laptop will NOT connect to Xfinity internet connection

For months, laptop will not connect or will not stay connected to Comcast internet connection. You say “fair” connection, my computer says “no internet”. Is it the cube?????? 

Official Employee

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1.9K Messages

8 days ago

Hello, @user_emaub8 sorry to hear you having connection issues. So far what troubleshooting steps have you taken to resolve this issue? For example, have you checked the coaxial cable for loose connections, kinks, or damage? We offer a troubleshooting page here that is full of tips to help you troubleshoot your connection. Let us know if this is successful. 

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