2 Messages
Lack of information.
Over two weeks now Ridiculous. Absolutely ridiculous. No updates no nothing. I haven’t even seen a truck over here. I got credited 36 bucks. Thanks <EDIT: Lanuage>. I’ll be canceling soon.
2 Messages
Over two weeks now Ridiculous. Absolutely ridiculous. No updates no nothing. I haven’t even seen a truck over here. I got credited 36 bucks. Thanks <EDIT: Lanuage>. I’ll be canceling soon.
XfinityJeniece
Official Employee
•
2.3K Messages
7 days ago
Hey there, user_vogkkr, thanks for reaching out through Xfinity Forums regarding your account and any service interruptions. We definitely do not want to lose you as customer and I would be happy to help you with going over any details.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
0
0