Visitor
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1 Message
Just changed apartments and now my peacock will not work
Just changed apartments In the same complex.. Now my Peacock app will not show me any shows because they are locked behind a paywall. How do I rectify this situation since I am a diamond member.
XfinityJanelle
Official Employee
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2.2K Messages
1 hour ago
Hey @Rico893 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding regarding your Peacock. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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