Visitor
•
1 Message
Juction box damaged
The junction box outside our house was damaged when the city came to repair our water main. I tried to get it back to how it was before but I don't know what I'm doing well enough and I'd rather have someone experienced with this to take a look at it. While the box is a little damaged, we don't seem to be experiencing any service issues as a result. I'd just like to avoid weather shorting anything out. I've attached an image of the box. Thank you.
XfinityArmand
Official Employee
•
1.8K Messages
2 days ago
Thank you so much for taking the time to reach out to Xfinity Support @AmeliaK12! We are so glad to hear from you and want to help in any way that we can to get this taken care of for you. No worries! You have reached out to the right team to get things squared away. So that we can get started, please feel free to shoot us a private message with your details. That way we can get the request opened to get this handled for you.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
(edited)
0
0