Issues with ACP Recertification !
I got an email in August to reverify my ACP to continue my benefits. I reverified and got a new confirmation number via Verifier and did the application I with customer care agent. I thought everything was fine until I got an email from Xfinity telling me I didn’t reverify to continue my benefit which I DID. I applied with that reverification number again on Sept 28th via the Xfinity ACP application and have not heard back from Xfinity. It says in the email after I did the application that it takes 48 hours and I applied on Sept 28th! Then I contacted customer care and did again through a link they sent. What is going on? It says I am approved through the Verifier website. This so strange.