Visitor
•
2 Messages
Is Network Enhancement Work Complete?
In early December the utility marking service marked my yard with dozens of flags. They told me the work was for Comcast. On 12/13/25, I was notified by Xfinity Assistant that Network Enhancement work would begin on 12/16. The work began as planned but was not completed. The work continued through at least 12/18. I have not seen Xfinity service trucks in the neighborhood since. It is now 12/23. I have not received notification that the work is complete and all the flags remain in my yard. I want to know if the work is complete so I or Xfinity can removed the flags. My service is fine.
XfinityFrank
Official Employee
•
1.9K Messages
5 hours ago
Hi there, @user_xzbw3v! Thanks for reaching out to us here on the Community Forum. We can reach out to the local tech team to see if they can inform us of the status on your behalf. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
1
0
XfinityPaula
Official Employee
•
1.8K Messages
3 hours ago
@user_xzbw3v Thank you again for reaching out to us here on our Xfinity Forums. I appreciate you allowing me the time to work with the local team to confirm the flags can be removed. If there's anything else that we can help you with please feel free to create a new post, and we will happily help out. Have a great week and Happy Holidays!
0
0