Visitor
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1 Message
Is 888-934-6489 a legitimate Comcast Xfinity number?
I would like to know if 888-934-6489 is a legitimate Comcast Xfinity number? The phone call I had with the representative about canceling my service was normal but I received emails about my account afterwards that didn't indicate I was trying to cancel my service but rather my account was being altered by someone in other ways. I just want an Xfinity representative to confirm. Thanks.
CCEthan
Official Employee
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1.4K Messages
2 years ago
@user_854b07. It is always good to check and that is our number. We can double check anything you need here on residential service changes. Mobile will require a phone call or site chat to check. Send a direct message with your name and address if you would like to do that.
Make sure you are signed in to forums
1. In the top right corner, you'll see a little chat icon(direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon
2. Hit the compose button to the right of "conversations"
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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CCEthan
Official Employee
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1.4K Messages
2 years ago
Glad we could confirm the disconnect order is good. We are here 24/7 if you need anything else.
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