Visitor
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2 Messages
Ipad
Hi. My name is [Edited: Personal Information]. I contacted xfinity because of a fee on my bill and the rep kept trying to get me to get an ipad I kept insisting I am on disability and don't need that but she kept saying oh its free and if you get it it will lower your monthly bill. I kept asking what I thought was good questions so I wasn't getting something I couldn't pay for and she kept saying oh no you will owe nothing. Now I'm getting money taken out of my account that is supposed to be for my bills and its gone. Please, please help me get this situated. The tablet has not been used its still in the box. Thanks.
XfinityJorge
Official Employee
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2.7K Messages
6 hours ago
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