We can always ship you out a new modem, but standard shipping can take up to 5 business days. Visiting one of our Xfinity stores is always an option! We have plenty around the country, and it's rare that one is too far away. You can use the Xfinity store locator to find your nearest store.
I am curious to know exactly what you meant by internet box adapter though. What exactly did you break?
EG
Expert
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123.1K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJustinM
Official Employee
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1.3K Messages
59 minutes ago
Hi @user_785gb2,
We can always ship you out a new modem, but standard shipping can take up to 5 business days. Visiting one of our Xfinity stores is always an option! We have plenty around the country, and it's rare that one is too far away. You can use the Xfinity store locator to find your nearest store.
I am curious to know exactly what you meant by internet box adapter though. What exactly did you break?
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