user_850428 Hello there! Thank you so much for using our Forums and for allowing our Xfinity Support Team to work with you to help with your internet connection. How long has this been an ongoing issues? Also, is this impacting all the devices in your home?
If you follow the "Troubleshoot using Xfinity App" section in the link I shared it will walk you through the steps, it just takes a few clicks while on the app.
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XfinityJorge
Official Employee
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2.9K Messages
2 hours ago
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user_850428
Visitor
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4 Messages
2 hours ago
This has been going on for 5 days and it effects every device in the house
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user_850428
Visitor
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4 Messages
1 hour ago
How do I do that. Send a signal to my equipment
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