Visitor
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1 Message
Internet
I've been like 2 or 3 weeks already with a sooooo bad internet I havent do My college assignments and nothing. This is so stupid, I want this month free or a diacount but I need something or I will go to file a complaint directly to your company. Every aingle day is something here with my internet and I have all the evidence. Bro I cant even use the xfinity ai assistant because there is a outage again.
XfinityJanelle
Official Employee
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1.9K Messages
12 hours ago
Hey @user_517api , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your internet connection. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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