2 Messages
Internet
My wifi goes out constantly multiple times a day for the past week or so. Why ? Do I need a new modem or something?
2 Messages
My wifi goes out constantly multiple times a day for the past week or so. Why ? Do I need a new modem or something?
XfinityAntoine
Official Employee
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729 Messages
4 days ago
Thanks for reaching out @user_410883! I'm so sorry your internet keeps going on. You may need a new modem, or it could be signal related. Do you notice any patterns, Internet going out at certain times of day?
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EG
Expert
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100.6K Messages
3 days ago
The concern is not "Xfinity App" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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