Internet restoration status post Hurricane Ian in Fort Myers FL zip code 33916

Hi there, @user_3107ed Thank you so much for your time and patience. I'm truly sorry for the inconvience you are are experiencing with your service. Please be assured you reached the right person to assist you. Can you please send me a DM with your full first and last name along with your full service address so I can assist you further.

To send a direct message [private message]:

•   Click "Sign In" if necessary
•   Click the "Direct Message" icon 
•   Click the "New message" (pencil and paper) icon
•   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
•   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
•   - An "Xfinity Support" graphic replaces the "To:" line.
•   Type your message in the text area near the bottom of the window
•   Press Enter to send it