Internet & Phone Service

user_kv6pxb Hey there! Thank you so much for using our Forums and for taking the time to reach out. We see that you made some changes to the account and would like to explore your options of just keeping the Xfinity Mobile service.  You came to the right place for help and I am here to answer all of your questions. To get started can you send us a DM with your full name and service address?
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message