Visitor

 • 

2 Messages

Monday, April 6th, 2026 8:37 PM

Internet password

I want to change my password for my internet

Oldest First
Selected Oldest First

Official Employee

 • 

210 Messages

2 months ago

Hi there @user_ojida7 Thank you so much for reaching out on our Xfinity Community Forum.  I'll be happy to assist.  I've listed some helpful steps below to assist with changing your password.  You can also click the link below for more info.  Please let me know if this helpful. 

In the Xfinity app:

  1. Select the WiFi tab, then WiFi details.
  2. Select Edit WiFi settings at the bottom.
  3. On this screen, you can view or change your WiFi name or WiFi password.
  4. Click Save after making any changes.

Only Primary, Manager, and Member Xfinity ID users can access the WiFi tab in the Xfinity app.

https://www.xfinity.com/support/articles/view-change-wifi-password

Visitor

 • 

1 Message

It says error I'm getting upset

Official Employee

 • 

312 Messages

Hi @user_i89t4l and thanks for posting on our Xfinity Community forums.  

You mention that 'something' is giving you an error.  We'd need a bit more detail to be able to assist. 

Can you tell us what it is you are receiving an error or error message from?  Any details you provide would give us a better understanding of how to further help you. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Expert

 • 

34.4K Messages

2 months ago

Not Accessibility/disability related.  Moved to Customer Service.

forum icon

New to the Community?

Start Here