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Tuesday, July 16th, 2024 12:07 PM

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Internet outages

Houston 77029 has no internet for 7 days. WHY? We have electricity now. So why no internet?

Official Employee

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2.1K Messages

10 months ago

Hello there @user_0tehor!  Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum.  We are so glad to hear from you and happy to assist in any way that we can.  Due to the recent weather related events, our teams are working to restore service for the area.  While your electricity may be available, our teams of techs and engineers are working to repair damage to infrastructure.  Once we have updates on when work will be completed, we will update our subscribers.  If you are able to access the Xfinity app, updates will be posted there as well. 

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