Visitor
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1 Message
Internet outage
This is second time in a row.
i am not able to work because of these .
i won’t pay for these days.
Visitor
•
1 Message
This is second time in a row.
i am not able to work because of these .
i won’t pay for these days.
XfinityFrank
Official Employee
•
2.7K Messages
5 hours ago
Hi there, @user_4vdgkd. Thanks for reaching out to us here on the Community Forum and sorry to hear about the service interruption. I can understand being frustrated especially when working from home. You can request credit for the downtime using the directions located here : https://www.xfinity.com/support/articles/credit-xfinity-assistant
Let us know if you run into any issues with that process, and if you are continuing to have connection trouble.
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