Visitor
•
3 Messages
Internet Out Despite Having Power
Can a true time estimate of xfinity service restoration be provided for the Hartland/Howell, Michigan area? A storm did blow through my area on 9/3/26 around 4pm with a power loss of 2 minutes, but my internet has been out since. The app simply says the services will be restored "ASAP." I use internet for my work and need these services back. Having no explanation or true estimate is frustrating.
XfinityJanelle
Official Employee
•
2.4K Messages
7 hours ago
@user_w4pxit Thank you for reaching out today on the Xfinity Community Forums. Service interruptions can be monitored through the Xfinity app or by visiting https://www.xfinity.com/support/articles/check-service-outage. The information would be the most up-to-date information. We appreciate your patience while we work to restore services as quickly as possible.
2
0
EG
Expert
•
120.6K Messages
4 hours ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
0
0