Hey @user_ogrg64. Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Internet connectivity concerns. To being, please visit our Tips for troubleshooting your Xfinity Internet connection knowledge base article for steps on how to view the modems signal levels. Once available, please post the signal levels below so we can review them together and see if they are within specification.
XfinityDemitrius
Official Employee
•
2.3K Messages
6 hours ago
Hey @user_ogrg64. Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting the Xfinity Internet connectivity concerns. To being, please visit our Tips for troubleshooting your Xfinity Internet connection knowledge base article for steps on how to view the modems signal levels. Once available, please post the signal levels below so we can review them together and see if they are within specification.
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