1 Message
Internet not working
I'm having trouble with my internet it was working fine a few hours ago I paid the past due payment it was still working and then my TV started buffering and the internet was disconnected and I've talked to a few of your representatives and they're saying it's something with the wiring but I've never had this issue before now
XfinitySara
Official Employee
•
1.4K Messages
23 days ago
Hello, @user_rczz46! Thank you for taking the time to come to our Xfinity Community Forum and for posting your service concerns. I'm sorry to hear about the trouble you're having, and I'd love to see what we can do to help! First, have you recently reviewed these Connection Troubleshooting Tips? I find that to be a great place to start. There may be something on your end that can be adjusted, but if you still have any trouble, let us know! Our team is awesome to work with because we'll do everything we can to review and resolve concerns quickly, and we remain right here to support you the best we can :)
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