Hey @user_ecbqg6, Thank you for visiting our official Xfinity Forums Community support page. We appreciate you taking the time to reach out. Could you please provide more detail pertaining to the issue at hand?
Have you had a change to see if there is an active service interruption by visiting our 'Check for a service interruption' support page? What are the lights on the modem doing? Are you having issues with one device or many? By adding as much detail as possible, it will help us pinpoint and troubleshoot the issue to help you start surfing the World Wide Web again.
XfinityDemitrius
Official Employee
•
2.3K Messages
2 hours ago
Hey @user_ecbqg6, Thank you for visiting our official Xfinity Forums Community support page. We appreciate you taking the time to reach out. Could you please provide more detail pertaining to the issue at hand?
Have you had a change to see if there is an active service interruption by visiting our 'Check for a service interruption' support page? What are the lights on the modem doing? Are you having issues with one device or many? By adding as much detail as possible, it will help us pinpoint and troubleshoot the issue to help you start surfing the World Wide Web again.
Hope to hear from you soon.
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